RECEPTIONIST
Fremouw, Sigley & Baker Psychological Associates is on the lookout for a receptionist to join our team at 167 Plaza Court, Kingwood, WV 26537. Within this role, you will be responsible for a range of day-to-day activities to assist us in keeping the business running smoothly. Receptionists are responsible for greeting visitors, delivering exceptional customer service, and providing an overall welcoming environment.
Why Join Us:
· Work with a friendly and supportive team
· New and vibrant office setting with parking available
· Potential for training and growth into other roles within the business
· Most holidays are off, and the week between Christmas and New Year’s the office is closed.
Responsibilities
Responsibilities include:
- · Being our first point of contact to check patients in for appointments
- · Assisting with any general inquiries, scheduling, and taking referrals
- · Provide basic and accurate information in-person and via phone/email
- · Assisting other team members where needed
- · Answer, screen, and forward incoming phone calls
- · Ensure the reception area is tidy and presentable, with all necessary stationery, materials, pens, forms, brochures, etc.
- · Receive, sort, and distribute daily mail/deliveries
- · Perform other clerical receptionist duties such as filing, photocopying, faxing, and imputing client data into electronic medical record platform
- · Becoming familiar with insurance companies, particularly knowing which providers are in network with insurance companies and services covered by several insurance companies
- · Becoming legal contacts and other referral sources
Qualifications
Work experience as a receptionist, front office representative, or similar role preferred
· Experience answering and managing multiple phone lines
· Computer literacy and a working knowledge of Microsoft Office
· Knowledge of HIPPA law
· Professional attitude and appearance
· Ability to be resourceful and proactive when issues arise
· Excellent organizational skills
· Excellent phone manner and interpersonal skills
· Multitasking and time management skills
· Positive customer service attitude
Apply: fremouw.sigley.baker.kingwood@gmail.com Please send a resume or CV and references
Fremouw, Sigley & Baker Psychological Associates
Kingwood, Preston, WV 26537
United States